Unilever is committed to protecting your privacy and ensuring that your personal
we collect, how we use that information and how we protect it.
branded pages on third party platforms (such as Facebook or YouTube), and applications
accessed or used through such websites or third party platforms which are operated
by or on behalf of the Unilever group of companies ("Unilever Sites").
The Unilever group company responsible for the Unilever Site you are visiting is
responsible for protecting your personal information. By using a Unilever Site, you
are consenting to the relevant Unilever group company using your personal information
which operates that Unilever Site, see Your rights and who to contact below.
If you do not agree to the use of your personal information in this way, please
do not use the Unilever Sites.
information collected by third party websites, platforms and/or applications (“Third
Party Sites”) which we do not control;
information collected by Third Party Sites which you access via links on Unilever
banners, sweepstakes and other advertisements or promotions we may sponsor or participate
in on Third Party Sites.
These third Party Sites have their own privacy policies and terms and conditions.
We encourage you to read them before using those Third Party Sites.
ARE YOU UNDER 18?
The majority of Unilever Sites are designed and intended for use by people aged
18 and over. Where a Unilever Site is intended for use by a younger audience,
we will obtain consent from a parent or guardian before we collect personal information
where consent is required by applicable data protection laws and regulations
(the age at which consent is necessary varies from country to country). If
we discover that we have collected information from someone without such consent,
we will delete that information as soon as possible. If you are under 18 but over
the age where parental consent is required in your country, you should review the
Access to certain parts of the Unilever Sites and/or eligibility to receive prizes,
samples or other rewards may be limited to users aged 18 or over. We may use your
personal information to carry out age verification checks and enforce our age rules.
WHAT INFORMATION DO WE COLLECT?
pieces of information that could allow you to be identified. This typically includes
information such as your name, address, screen name, profile picture, email address,
and telephone number, but can also include other information such as IP address,
shopping habits, preferences and information about your lifestyle or preferences
such as your hobbies and interests. We may collect personal information about you
from different sources, including collecting personal information: from you directly;
automatically when you visit the Unilever Sites; and from third party sources.
INFORMATION YOU MAY GIVE US DIRECTLY
We may collect information from you directly when you provide us with personal information,
eg when you register for prize draws or competitions, sign up to receive information,
use applications, buy a product or service from us, fill out a survey, or make a
comment or enquiry. The types of information we may collect from you directly include
credit card or other payment information
date of birth
user-generated content, posts and other content you submit to Unilever Sites
INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE UNILEVER SITES
to collect information about you when you use the Unilever Sites. The types of information
we may collect automatically include:
information about the type of browser you use
details of the web pages you have viewed
your IP address
the hyperlinks you have clicked
your user name, profile picture, gender, networks and any other information you
choose to share when using Third Party Sites (such as when you use the “Like”
functionality on Facebook or the +1 functionality on Google+)
the websites you visited before arriving at a Unilever Site
INFORMATION WE COLLECT FROM OTHER SOURCES
We may receive personal information about you from other sources, which could include
commercially available sources, such as public databases and data aggregators and
information from third parties to whom you have given permission to share your information.
The types of personal data that we may collect from such sources include your:
your shopping habits
preferences and information about your lifestyle such as your hobbies and interests
publicly available information such as user-generated content, blogs and postings
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your personal information to:
evaluate the use of the Unilever Sites, products and services
analyse the effectiveness of our advertisements, competitions and promotions
personalise your website experience, as well as to evaluate (anonymously and in
the aggregate) statistics on website activity, such as what time you visited it,
whether you’ve visited it before and what site referred you to it
make the Unilever Sites easier to use and to better tailor the Unilever Sites and
our products to your interests and needs
help speed up your future activities and experience on the Unilever Sites. For example,
a site can recognise that you have provided your personal information and will not
request the same information a second time
collect information about the device you are using to view the Unilever Site, such
as your IP address or the type of Internet browser or operating system you are using,
and link this to your personal information so as to ensure that the Unilever Sites
present the best web experience for you
only where you have given us consent to do so, contact you regarding products and
services which may be of interest to you.
suggest products or services (including from third parties) which we think may be
of interest to you
offer you the opportunity to take part in competitions or promotions
provide you with products or services that you request from us.
for the purposes of competitions or promotions that you have entered
to send you information, products or samples that you have requested
to respond to your queries or comments
We will only send you direct marketing if you have expressly consented to it or
you have previously requested a product or service from us and the marketing is
relevant or related to that prior request. You can opt out of receiving direct marketing
from us at any time and any direct marketing communications that we send to you
will provide you with the information and means necessary to opt out.
WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?
As a general rule, we do not share your personal information with anyone outside
of the Unilever group of companies. Find out more about the Unilever group at www.unilever.com/aboutus/.
However, there are some trusted third parties with whom we may share your personal
We may share your personal information with:
our advertising agencies to help us deliver and analyse the effectiveness of our
advertising campaigns and promotions
third parties required to deliver a product or service to you, such as a delivery
or postal service delivering a product that you have ordered
law enforcement or government authorities where they have followed due legal process
to request us to disclose the information
only where you have given us consent to do so, third parties who wish to send you
information about their products and services
third party providers of services, such as data processing, to Unilever
web analytics tool providers, such as Google or Unica
If we do share your personal information with a third party, we ensure that the
third party only uses your personal information in a manner consistent with this
WHERE DO WE STORE AND USE YOUR PERSONAL INFORMATION?
The host servers for Unilever Sites in the European Economic Area are located in
the Republic of Ireland. The host servers for all other Unilever Sites are
located in the United States of America or in Asia Pacific (Singapore). Your
personal information will be hosted in one of these regions, depending on the origin
of the Unilever Site you are using, and will be transferred and processed within
that region in accordance with applicable data protection laws and regulations.
We may need to transfer your personal information to another region and by consenting
is in accordance with applicable data protection laws and regulations). You should
be aware that many countries do not afford the same legal protections to personal
information as you might enjoy in your country of origin. However, we promise that
anyone processing your personal information is required to implement measures to
protect your personal information and is only entitled to process it in accordance
with Unilever’s instructions.
SAFEGUARDING YOUR PERSONAL INFORMATION
We take all reasonable precautions to keep your personal information secure and
require any third parties that handle or process your personal data for us to do
the same. Access to your personal information is restricted to prevent unauthorised
access, modification or misuse and is only permitted among our employees and agents
on a need-to-know basis.
YOUR RIGHTS AND WHO TO CONTACT
If you have any questions, comments or concerns about how we handle your personal
information, then you may contact us by clicking the Contact Us link on the Unilever
the appropriate Unilever group company.
You have the right to tell us if you:
don't want to be contacted in the future by us
would like a copy of the personal information which we hold about you
would like us to correct, update, or delete your personal information in our
wish to report any misuse of your personal information
To assist us in dealing with your request, please provide your full name and details.
of any material change. We encourage you to visit frequently to stay informed about
how we use your personal information.
OTHER UNILEVER PRIVACY POLICIES
on the Unilever Sites which will be governed by additional privacy terms or policies.
We encourage you to read these additional terms or policies before participating
in any such campaigns or promotions as you will be required to comply with them
if you participate. Any additional privacy terms or policies will be made prominently
available to you on the relevant Unilever Site.
This promotion is in no way sponsored, endorsed or administered by, or associated
with, Facebook. You understand that you are providing your information to Unilever
and not to Facebook. The information you provide will only be used to administer